nagad88's Privacy Policy

This privacy policy applies to all individuals who use nagad88's website and related services. nagad88 processes your information in accordance with the terms set out in this document. By registering on the site or using any of our services, you are considered to have automatically accepted this policy.

nagad88 operates a safe and responsible online entertainment platform for users in Bangladesh. Our Terms and Conditions and this privacy policy together form the legal basis of the relationship between you and us. Continuing to use the site indicates that you have agreed to the terms of both documents.

This policy may be updated from time to time. If changes are made, we will publish a notice on the platform and the "Last Updated" date at the top of the document will be changed.

2.1 Information You Provide Directly

When you open an account at nagad88, make a deposit, or contact our support team, you provide certain information directly. This information includes:

• Full name and date of birth
• Mobile number and email address
• Password and security question answers
• Mobile number linked to your bKash, Nagad, or Rocket account
• National ID card or passport details (for identity verification)

2.2 Automatically Collected Information

Some information is collected automatically when you browse our platform. This includes:

• IP address and device type
• Browser name and version
• Logs of which pages were visited on the site and for how long
• Records of betting and gaming activity
• Transaction history and amounts

2.3 Information Received from Third Parties

We may sometimes receive identity verification information from our trusted service provider partners. This information is used solely to ensure the security of your account.

nagad88 uses your information for the specific purposes listed below. The information you provide is never used for unrelated purposes.

• Account creation and management: to manage your profile, login, and security.
• Financial transaction processing: to complete deposits and withdrawals without interruption.
• Identity verification: to ensure a secure environment and prevent unauthorized access.
• Customer support: to give accurate answers to your questions via live chat or email.
• Promotional messages: to send you information about bonuses and offers, with your consent.
• Fraud prevention: to detect unusual activity and protect your account.
• Platform improvement: to analyze user experience and improve service quality.

We never sell your information to advertisers. Details on sharing data with third parties are discussed in section 5.

4.1 Security Technology

nagad88 uses industry-standard SSL (Secure Socket Layer) encryption technology to keep your information secure. As a result, all data exchanged between your browser and our servers is encrypted and cannot be read by any third party.

4.2 Access Control

Only those among our staff who are authorized to view information for specific tasks can access your data. Every access is logged and reviewed regularly.

4.3 Data Retention Period

We retain your information for as long as your account remains active and for as long as needed to meet applicable legal obligations thereafter. Financial transaction records may be kept for a set period after account closure.

4.4 Response to a Data Breach

If there is any reason to believe the security of your information has been compromised, we will notify you as quickly as possible and take every available step to minimize the damage. In such a situation, please contact us via live chat or email.

nagad88 never sells your personal information. However, information may be shared in the following specific situations:

5.1 Service Provider Partners

We work with trusted third parties for tasks such as payment processing, identity verification, and fraud detection. These organizations may only use information for the assigned task, and confidentiality agreements with them remain in force.

5.2 Legal Requirements

Information may be disclosed in response to legal obligations or valid requests from competent authorities. In such cases, we share only the minimum information necessary.

5.3 Business Transfer

If nagad88 undergoes any business acquisition or merger in the future, user information may be transferred. You will be notified in advance in such a case, and this privacy policy will remain in effect.

nagad88's website uses cookies. Cookies are small text files stored in your browser that help the site remember your preferences and manage your session.

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the site — such as maintaining your login session and temporarily storing form data. They cannot be disabled.

6.2 Analytics Cookies

We use cookies for anonymous traffic analysis. This lets us know which pages are viewed most or where users are running into problems, which helps improve the site. These cookies can be turned off from your browser settings.

6.3 Cookie Control

You can delete cookies or stop accepting new ones from your browser settings at any time. Please note, however, that disabling essential cookies may cause some important features of the site to stop working.

As a nagad88 user, you have the following rights regarding your information:

• Right of access: You can request to know what information we hold about you.
• Right of correction: If there is any error in your information, you can request that it be corrected. Many details can be changed directly by logging into your account profile.
• Right to erasure: In certain circumstances you can request that your information be deleted, except for information that is legally required to be retained.
• Right to restrict processing: In certain specific cases you can request that the processing of your information be restricted.
• Right to portability: You can request to receive the information we hold about you in a structured format.
• Right to object: You can object at any time to your information being used for marketing purposes.

To exercise these rights, contact our customer support team. The FAQ section has more details on accessing and correcting your information.

nagad88's services are for individuals aged 21 and above only. 21+ We do not knowingly collect information from any minor. Although an age verification process is in place at registration, if we ever receive evidence that a user is under 21, that account will be closed immediately and the related information will be deleted.

We are committed to responsible gaming. Read our Responsible Gaming Guidelines to learn how we ensure a safe and healthy experience for users.

nagad88 reserves the right to revise this privacy policy at any time. If changes are made, you will be informed in the following ways:

• A notice published in a prominent place on the website
• A notification sent to your registered email (for significant changes)
• The "Last Updated" date at the top of the document will be changed

Continuing to use the site after the revised policy is published will indicate that you have agreed to the new terms. It is therefore recommended that you check this page regularly.

To learn about our overall policies, you can also visit nagad88's About Us page.

If you have any questions about this privacy policy or any requests regarding your information, please get in touch with us. Our team is ready to assist in both Bengali and English.